We are open for business Monday through Friday (except holidays) 9:00AM-6:00PM (PST)
* NON personalized item: Orders received before 10:00 PM PST are processed (ship out) on same day (Monday through Friday, excluding Holidays) otherwise orders will be processes next working day.
When we are out of stock item(s) you ordered, we will notify you promptly how many days are needed to process.

* Personalized item: We will ship out personalized items within 2~3 business days after your payment cleared.

Customer Information

Incorrect billing and/or shipping information may cause shipping delays as information must be verified.
Make sure to double check the information you have entered before you check out such as:

1. Your name as it appears on the card
2. Billing address on file with your card issuer
3. Card number
4. Card expiration date
5. Card Verification(CID) Number

Sales Tax

We will applies sales tax on purchases shipped to California.

International Duty and Tax

Generally, Canada and International buyers may charged additional costs such as custom duties and taxes, brokerage fee and GST(UPS Service) when buyers receive package.
We are not able to do anything about the taxes and duties.


We reserve the right to refuse any order.

If you will not be home to sign for your order, we can ship your order to your place of work, or another more convenient destination.
As a security precaution to protect our customers against fraud, when you order merchandise to be delivered to a destination other than your billing address, we will confirm that your credit card company has this alternate shipping address on file. To help expedite your order, simply call your issuing bank and provide them with your alternate shipping address.